Replacing a failing heater
You are considering tankless while replacing an older tank or tankless unit.
Tankless Water Heater Installation
Reliable tankless performance depends on sizing, household demand, fuel or electrical capacity, venting, water connections, and a serviceable location. Duckett helps homeowners across the Upstate plan the complete installation.
Replacing a failed hot-water system? Call Duckett to discuss the current setup.

“Will and Nate was very amazing ! They did a great job I definitely recommend them. Very good people and did a very good job.”
Lataviana OutingGoogle Reviewer · 5 months ago“Nate was super respectful and helpful on fixing our pressure reducing valve. Would recommend him to do future jobs.”
Karla KiddGoogle Reviewer · 5 months ago“Great work! 10/10 recommended. They came in, respectful, did the job in a timely manner, extremely fair priced, cleaned up the site and was out of our hair in great time. Thankful for my new well setup!”
“Will and Nate were.so knowledgeable and quickly assessed and diagnosed our issue with our water pressure. In addition, they provided helpful advice for troubleshooting should future issues surface. They were timely and professional and the prices were reasonable. We will call on them for future services.”
“These guys are awesome. I called and they were on it the next day. We had a water line installed from home down to dock, had a sewer leak, a toilet running, a hot water heater installed and low water pressure. They repaired everything. All the employees were so kind and done more that what they were supposed to do. I highly recommend this company to do a great job.”
“Nate an Kevin came out last month and did an amazing job replacing my well setup. They was here fairly quick and got the job done same day. Definitely recommend them for any an all plumbing aspects.”
“Called for someone to come out to take a look at leak under my sidewalk next to my house/front door. Two gentleman came out on time, quickly diagnosed the problem, and gave me information about the fix.”
“Service was great! The plumber was extremely helpful and courteous. He fixed my issue quickly and was very respectful of my time constraints with another appointment. I appreciate the help!”
Review 1 of 8: Lataviana Outing
Recognize the change
A new build, failing heater, renovation, or changing hot-water demand can start the conversation—but site conditions shape the answer.
You are considering tankless while replacing an older tank or tankless unit.
Hot-water demand or the mechanical area is changing.
A wall-mounted system is being considered for a constrained utility area.
You want equipment sized around how the home actually uses hot water.
Tell us what is installed now and whether the existing unit is leaking.
What we can help with
A successful installation begins with the home’s requirements and available infrastructure, not with choosing equipment in isolation.

Consider simultaneous fixture use and incoming water conditions.
Review the available energy source and capacity for the proposed equipment.
Plan applicable venting paths and manufacturer-required clearances.
Account for water connections, service valves, drainage, and condensate where required.
Choose a practical location with appropriate access for future maintenance.
Installation is a system
Household use, incoming water, utilities, venting, drainage, and location all shape the appropriate installation.

A complete view makes clear how the heater connects to the home.

Placement and valve access matter after installation day.
What to expect
Tell us what the system is doing, when it started, and whether you have seen water around the unit.
A technician reviews demand, location, utilities, venting, and connection requirements before presenting installation options.
Understand the proposed work and pricing before deciding how to move forward.
Why Duckett
Duckett is family-owned and operated, with more than 25 years of combined plumbing experience. The team treats tankless installation as a whole-home planning decision and explains the scope before work begins.
Customer reviews
Verified customer feedback from Duckett Plumbing’s published website and supplied Google Business Profile material.
“Will and Nate was very amazing ! They did a great job I definitely recommend them. Very good people and did a very good job.”
Lataviana OutingGoogle Reviewer · 5 months ago“Nate was super respectful and helpful on fixing our pressure reducing valve. Would recommend him to do future jobs.”
Karla KiddGoogle Reviewer · 5 months ago“Great work! 10/10 recommended. They came in, respectful, did the job in a timely manner, extremely fair priced, cleaned up the site and was out of our hair in great time. Thankful for my new well setup!”
“Will and Nate were.so knowledgeable and quickly assessed and diagnosed our issue with our water pressure. In addition, they provided helpful advice for troubleshooting should future issues surface. They were timely and professional and the prices were reasonable. We will call on them for future services.”
“These guys are awesome. I called and they were on it the next day. We had a water line installed from home down to dock, had a sewer leak, a toilet running, a hot water heater installed and low water pressure. They repaired everything. All the employees were so kind and done more that what they were supposed to do. I highly recommend this company to do a great job.”
“Nate an Kevin came out last month and did an amazing job replacing my well setup. They was here fairly quick and got the job done same day. Definitely recommend them for any an all plumbing aspects.”

“Called for someone to come out to take a look at leak under my sidewalk next to my house/front door. Two gentleman came out on time, quickly diagnosed the problem, and gave me information about the fix.”
“Service was great! The plumber was extremely helpful and courteous. He fixed my issue quickly and was very respectful of my time constraints with another appointment. I appreciate the help!”
Review 1 of 8: Lataviana Outing
Areas we cover
Based in Greenville, Duckett serves homeowners across a wide network of Upstate South Carolina communities.
Check availability by phoneTankless Water Heater Installation
Share whether this is a replacement, upgrade, renovation, or new installation, plus the existing heater type if known.
Call Duckett(864) 209-9360