Same-day visits on almost every call · Open 7am–7pm dailyLicensed · Insured · Bonded3211 Toscano Ct · Greenville, SC 29615
Technician kneeling to inspect the controls of a residential tank water heater

Water heater repair · Upstate SC

No hot water? Let’s get your water heater working again.

Cold showers, a leaking tank, strange noises or water that won’t stay hot? Duckett repairs residential tank water heaters across the Upstate.

Google reviews
292
4.3 ★ average
Same-day visits
Today
On almost every call
Years combined experience
10+
Residential & commercial
“I called Duckett Plumbing because their website said that they would respond to urgent situations.”

Start with the symptom

What is your water heater doing?

Tell us what you’re noticing. You don’t need to know which part has failed.

  • No hot water

    Water stays cold, or runs out much faster than it used to.

  • Leaking or dripping

    Water around the base, the fittings or the relief valve.

  • Popping or rumbling

    New noises from the tank while it heats.

  • Rusty or odd water

    Discoloured hot water, or a smell that wasn’t there before.

Water pooling around the tank? A leaking water heater shouldn’t wait. Call now. We can almost always be there today.

(864) 209-9360

Why Duckett

Same day, almost every time. Priced before we start.

Two promises we keep, in our customers’ own words from Google.

Sometimes under 2 hours

Promise 1 · Same day

There today, almost every time.

Almost every visit happens the same day you call. Sometimes we’re at the door within two hours.

  • “From the time I called the office, a technician was at my house in 9 minutes.”
  • “Fast, friendly and efficient - went the extra mile to purchase needed garbage disposal and install same day.”

Then the work starts

Promise 2 · Written price

The price in writing, first.

The technician finds the cause and writes down the price before any work starts. You decide from there.

  • “…they came out. Diagnosed the problem. Got it fixed at an unbelievable fair rate…”
  • “…did the job in a timely manner, extremely fair priced, cleaned up the site…”

Google Verified business

Verified by Google. Before the first call.

Before a business can carry the Google Verified badge, Google checks its license, insurance and background. Duckett Plumbing passed every check.

Read our Google reviews

Google Verified · All checks complete

  • Plumbing licenseSC Mechanical Contractors License, Plumbing · #108305
  • InsuranceProof of valid insurance, checked by Google
  • Background checkGoogle’s standard checks and verification
  • Business licenseLicense acknowledged by Google

Google reviews

What homeowners say after the visit.

4.3292 reviews Read them all
Google review · 3 months ago
“These guys are awesome. I called and they were on it the next day. We had a water line installed from home down to dock, had a sewer leak, a toilet running, a hot water heater installed and low water pressure. They repaired everything. All the employees were so kind and done more that what they were supposed to do. I highly recommend this company to do a great job.”
Vicki PittmanLocal Guide · 31 reviews
Kitty Lewis 2 years ago on

I had a leak in my kitchen free standing ice maker, of course, on a Sunday night at 7:30pm. The leak was substantial and I was in a panic! I called Duckett Plumbing because their website said that they would respond to urgent situations. I …

Michelle Reece profile photoMichelle Reece a year ago on

We needed plumbing work done soon and they were able to come to the house the same day and completely finish the work that needed to be done. They came after 6:00 pm pumped the septic tank and made a baffle and was done properly around 8:30 pm. We are very pleased with them!!!!

Jeremy Weaver 6 months ago on

Nate an Kevin came out last month and did an amazing job replacing my well setup. They was here fairly quick and got the job done same day. Definitely recommend them for any an all plumbing aspects.

Daen Campbell profile photoDaen Campbell 2 years ago on

My son recently inherited a 1945 mill home from his grandparents. The home needs a complete rehab, but we were looking to make it livable until the spring. It’s in a very small town and plumbers willing to take the job are limited. From the very first phone call late on a Friday afternoon about a big water leak, to the completion of the job, Duckett Plumbing exceeded my expectations. These guys are so knowledgeable. They provided me with solid options based on our needs and budget. Wayne was the best! He completed all the work on our very necessary bathroom fixes. New toilet, new shower fixtures and new shower surround. He’s thoughtful of his work and provided the best customer experience. He went so far above and beyond what was requested.

Austin Gray 6 months ago on

Great work! 10/10 recommended. They came in, respectful, did the job in a timely manner, extremely fair priced, cleaned up the site and was out of our hair in great time. Thankful for my new well setup!

Deanne Meyer 5 months ago on

Will and Nate were.so knowledgeable and quickly assessed and diagnosed our issue with our water pressure. In addition, they provided helpful advice for troubleshooting should future issues surface. They were timely and professional and the prices were reasonable. We will call on them for future services.

Cynthia profile photoCynthia 2 years ago on

Keowee key resident- I just had to write up a great review for the Duckett Plumbing business out of Anderson team ! these guys got it done as promised!! If your looking for a skilled , professional, reasonable plumber that really cares …

Karla Kidd profile photoKarla Kidd 5 months ago on

Nate was super respectful and helpful on fixing our pressure reducing valve. Would recommend him to do future jobs.

Lataviana Outing profile photoLataviana Outing 5 months ago on

Will and Nate was very amazing ! They did a great job I definitely recommend them. Very good people and did a very good job.

All reviews are fetched from Google and shown as written on Duckett Plumbing’s Google Business Profile.

And three things customers keep mentioning.

  • Every call answered

    Day or night, 7 days a week.

    Phones
    Answered 24/7
    On site
    7am–7pm daily
    “They came after 6:00 pm pumped the septic tank and made a baffle and was done properly around 8:30 pm.”
  • Remembered by name

    On time, clear about the work, respectful of the home. Customers notice, and name the technician.

    Technicians named in reviews

    David

    “…David the technician called notifying me he was on his way and arrived on time…”
  • Source to faucet

    Water lines, water heaters and wells, and the plumbing they feed, from one crew.

    “…had a sewer leak, a toilet running, a hot water heater installed and low water pressure. They repaired everything.”

What to expect

Diagnose first. Repair the right part.

  1. Describe the problem

    Tell us what the heater is doing, when it started and whether you’ve seen water around it.

  2. Inspect the system

    A technician checks the heat source, controls, valves, connections and the tank itself.

  3. Review the options

    Hear whether a repair makes sense and the pricing before work begins.

Technician kneeling beside a residential tank water heater to check its controlsEvery repair starts with a diagnosis

Repair or replace

An honest read on the tank you have.

Many problems are repairable. Some, like a leaking tank, usually aren’t. Either way, you’ll get a clear explanation before deciding.

  • Heat sourceBurner and ignition on gas units, elements on electric ones.
  • Controls and thermostatSettings and controls that decide how hot the water gets.
  • Valves and connectionsThe relief valve, supply lines and fittings.
  • The tankLeaks, corrosion and sediment that affect performance.

Leaking water heater?

We can almost always be there today.

Almost every visit happens the same day you call. You’ll get a written price before any work starts.

Water heater repair

Tell us what your water heater is doing.

Share the symptoms, whether it’s gas or electric if you know, and roughly how old it is. The team will follow up about the next step.

Want someone out today? Calling is the quickest way.(864) 209-9360

For immediate help, call (864) 209-9360.

Areas we cover

Local offices. Working across the Upstate.

Duckett serves homeowners throughout Greenville County, from Travelers Rest down to Fountain Inn.

Anderson is the county seat of Anderson County. Duckett serves homeowners throughout the county, from Powdersville and Williamston to Belton, Honea Path and Iva.

Easley is in Pickens County, with part of the city reaching into Anderson County. Duckett serves Easley homeowners on both sides of the county line, and across Pickens County.

Greer sits on the line between Greenville and Spartanburg counties. Duckett serves Greer homeowners on both sides of the county line.

Mauldin is in Greenville County, between Greenville and Simpsonville. Duckett serves Mauldin homeowners as part of its Greenville County coverage.

Seneca is in Oconee County. Duckett serves Seneca homeowners, and nearby Walhalla, Westminster and Salem.

Taylors is a community in Greenville County, between Greenville and Greer. Duckett serves Taylors homeowners as part of its Greenville County coverage.

Simpsonville is in Greenville County, just southeast of Mauldin. Duckett serves Simpsonville homeowners as part of its Greenville County coverage.

Spartanburg is the county seat of Spartanburg County. Duckett serves Spartanburg homeowners, and nearby Boiling Springs, Inman, Lyman, Duncan and Woodruff.

Laurens is in Laurens County, along with Clinton and Gray Court. Duckett serves homeowners in all three, and in Fountain Inn and Ware Shoals.

Greenwood is the county seat of Greenwood County. Duckett serves Greenwood homeowners, and nearby Ninety Six, Hodges and Ware Shoals.

Clemson is in Pickens County, with part of the city in Anderson County. Duckett serves Clemson homeowners on both sides of the county line, along with Central, Liberty, Pickens and Easley.

Check availability by phone
Map of Greenville County, with Greenville and the nearby towns Duckett serves, and range rings in miles from GreenvilleGreenvilleGREERMAULDINSIMPSONVILLETAYLORSWADE HAMPTONTRAVELERS RESTFOUNTAIN INN
© OpenStreetMap contributors

Water heater repair questions

Common questions about water heater repair.

The answer depends on the heater, its age and what the inspection finds.

Why did my hot water stop?

Common causes include the heat source, the controls or the thermostat. On gas units, ignition problems are frequent. The inspection finds which one.

Can a leaking water heater be repaired?

A leak from a fitting or valve often can be. A leak from the tank itself usually means replacement. You’ll hear which it is before deciding.

What are the popping noises?

Sediment building up in the tank often causes popping or rumbling while it heats. It’s worth having checked.

Should I repair or replace?

It depends on the problem, the heater’s age and its condition. You’ll get the findings and the pricing for the options.

Do you work on tankless heaters too?

Yes. Duckett also repairs and installs tankless water heaters.

Request service Call now