Same-day visits on almost every call · Open 7am–7pm dailyLicensed · Insured · Bonded3211 Toscano Ct · Greenville, SC 29615
Technician kneeling beside a residential well casing with a submersible well pump laid out on a tarp

Pump replacement · South Carolina

Pump keeps failing? Let’s see if it’s time for a new one.

Repeated repairs, an older pump or a supply that keeps dropping out? Duckett helps you decide between one more repair and a replacement, before any work begins.

Google reviews
292
4.3 ★ average
Same-day visits
Today
On almost every call
Years combined experience
10+
Residential & commercial
“…respectful, did the job in a timely manner, extremely fair priced, cleaned up the site…”

Signs worth a closer look

Repair again, or replace?

No single symptom decides it. These are the patterns that usually start the conversation.

  • Repeated repairs

    The same problem keeps coming back after it was fixed.

  • An older pump

    The pump has been in service for many years and performance is fading.

  • Pressure that won’t hold

    Flow stays weak or uneven even after other parts are checked.

  • Supply dropping out

    Water stops more often, or takes longer to come back.

No water at all? Call first. We can almost always be there today.

(864) 209-9360

Why Duckett

Same day, almost every time. Priced before we start.

Two promises we keep, in our customers’ own words from Google.

Sometimes under 2 hours

Promise 1 · Same day

There today, almost every time.

Almost every visit happens the same day you call. Sometimes we’re at the door within two hours.

  • “From the time I called the office, a technician was at my house in 9 minutes.”

Then the work starts

Promise 2 · Written price

The price in writing, first.

The technician finds the cause and writes down the price before any work starts. You decide from there.

  • “…they came out. Diagnosed the problem. Got it fixed at an unbelievable fair rate…”
Residential well system on a concrete pad: the wellhead and its control box, a booster pump, a pressure tank and a black water storage tankEvery replacement starts at the well

More than the pump

A new pump works with the rest of the system.

A replacement is planned around the well, the pressure tank and the controls, so the new pump isn’t asked to make up for another part.

  • The well itselfAccess, the casing and how the existing pump is set.
  • Pump and wiringWhether the fault is the pump, or the power and connections feeding it.
  • Pressure tank and switchParts that control cycling and pressure, and affect pump life.
  • Piping to the homeLeaks or restrictions that can look like a failing pump.

Google Verified business

Verified by Google. Before the first call.

Before a business can carry the Google Verified badge, Google checks its license, insurance and background. Duckett Plumbing passed every check.

Read our Google reviews

Google Verified · All checks complete

  • Plumbing licenseSC Mechanical Contractors License, Plumbing · #108305
  • InsuranceProof of valid insurance, checked by Google
  • Background checkGoogle’s standard checks and verification
  • Business licenseLicense acknowledged by Google

Google reviews

Homeowners on their new well setups.

4.3292 reviews Read them all
Google review · 6 months ago
“Nate an Kevin came out last month and did an amazing job replacing my well setup. They was here fairly quick and got the job done same day. Definitely recommend them for any an all plumbing aspects.”
Customer photo of a blue residential well pressure tankCustomer photo
Jeremy Weaver1 review · 1 photo
Austin Gray 6 months ago on

Great work! 10/10 recommended. They came in, respectful, did the job in a timely manner, extremely fair priced, cleaned up the site and was out of our hair in great time. Thankful for my new well setup!

Deanne Meyer 5 months ago on

Will and Nate were.so knowledgeable and quickly assessed and diagnosed our issue with our water pressure. In addition, they provided helpful advice for troubleshooting should future issues surface. They were timely and professional and the prices were reasonable. We will call on them for future services.

Vicki Pittman 3 months ago on

These guys are awesome. I called and they were on it the next day. We had a water line installed from home down to dock, had a sewer leak, a toilet running, a hot water heater installed and low water pressure. They repaired everything. All the employees were so kind and done more that what they were supposed to do. I highly recommend this company to do a great job.

Daen Campbell profile photoDaen Campbell 2 years ago on

My son recently inherited a 1945 mill home from his grandparents. The home needs a complete rehab, but we were looking to make it livable until the spring. It’s in a very small town and plumbers willing to take the job are limited. From the very first phone call late on a Friday afternoon about a big water leak, to the completion of the job, Duckett Plumbing exceeded my expectations. These guys are so knowledgeable. They provided me with solid options based on our needs and budget. Wayne was the best! He completed all the work on our very necessary bathroom fixes. New toilet, new shower fixtures and new shower surround. He’s thoughtful of his work and provided the best customer experience. He went so far above and beyond what was requested.

Michelle Reece profile photoMichelle Reece a year ago on

We needed plumbing work done soon and they were able to come to the house the same day and completely finish the work that needed to be done. They came after 6:00 pm pumped the septic tank and made a baffle and was done properly around 8:30 pm. We are very pleased with them!!!!

Kitty Lewis 2 years ago on

I had a leak in my kitchen free standing ice maker, of course, on a Sunday night at 7:30pm. The leak was substantial and I was in a panic! I called Duckett Plumbing because their website said that they would respond to urgent situations. I …

Cynthia profile photoCynthia 2 years ago on

Keowee key resident- I just had to write up a great review for the Duckett Plumbing business out of Anderson team ! these guys got it done as promised!! If your looking for a skilled , professional, reasonable plumber that really cares …

Karla Kidd profile photoKarla Kidd 5 months ago on

Nate was super respectful and helpful on fixing our pressure reducing valve. Would recommend him to do future jobs.

Lataviana Outing profile photoLataviana Outing 5 months ago on

Will and Nate was very amazing ! They did a great job I definitely recommend them. Very good people and did a very good job.

All reviews are fetched from Google and shown as written on Duckett Plumbing’s Google Business Profile.

And three things customers keep mentioning.

  • Every call answered

    Day or night, 7 days a week.

    Phones
    Answered 24/7
    On site
    7am–7pm daily
    “They came after 6:00 pm pumped the septic tank and made a baffle and was done properly around 8:30 pm.”
  • Remembered by name

    On time, clear about the work, respectful of the home. Customers notice, and name the technician.

    Technicians named in reviews

    David

    “…David the technician called notifying me he was on his way and arrived on time…”
  • Wellhead to faucet

    Pumps, pressure tanks and switches, and the plumbing they feed, from one crew.

    “Nate an Kevin came out last month and did an amazing job replacing my well setup.”

What to expect

A clear decision before the pump comes out.

  1. Tell us the history

    Share what the well is doing, how long it has been happening and any past repairs.

  2. Check the whole supply

    A technician looks at the pump, controls, tank and piping so the decision rests on the real cause.

  3. Choose with the facts

    Review the findings and the options, with a written price, then decide whether to repair or replace.

Lost water completely?

We can almost always be there today.

Almost every visit happens the same day you call. You’ll get a written price before any work starts.

Well pump replacement

Tell us about the pump and its history.

Share the symptoms, roughly how old the pump is and any past repairs. The team will follow up to talk through the next step.

Want someone out today? Calling is the quickest way.(864) 209-9360

For immediate help, call (864) 209-9360.

Areas we cover

Local offices. Working across South Carolina.

Anderson is the county seat of Anderson County. Duckett serves homeowners throughout the county, from Powdersville and Williamston to Belton, Honea Path and Iva.

Aiken is the county seat of Aiken County. Duckett serves well owners in Aiken, and nearby North Augusta, Graniteville, Wagener and Salley.

Spartanburg is the county seat of Spartanburg County. Duckett serves Spartanburg homeowners, and nearby Boiling Springs, Inman, Lyman, Duncan and Woodruff.

Greenwood is the county seat of Greenwood County. Duckett serves Greenwood homeowners, and nearby Ninety Six, Hodges and Ware Shoals.

Laurens is in Laurens County, along with Clinton and Gray Court. Duckett serves homeowners in all three, and in Fountain Inn and Ware Shoals.

Seneca is in Oconee County. Duckett serves Seneca homeowners, and nearby Walhalla, Westminster and Salem.

Pickens is the county seat of Pickens County. Duckett serves Pickens homeowners, and nearby Liberty, Easley and Central.

Abbeville is the county seat of Abbeville County. Duckett serves Abbeville homeowners, and nearby Due West, Donalds and Calhoun Falls.

Duckett serves homeowners throughout Greenville County, from Travelers Rest down to Fountain Inn.

Lexington is the county seat of Lexington County. Duckett serves well owners in Lexington, and nearby Batesburg-Leesville.

Saluda is the county seat of Saluda County. Duckett serves well owners in Saluda, and nearby Ridge Spring, Ward and Batesburg-Leesville.

Check availability by phone
Map of Anderson County, with Anderson and the nearby towns Duckett serves, and range rings in miles from AndersonAndersonBELTONHONEA PATHWILLIAMSTONPENDLETONPOWDERSVILLEIVAEASLEYCLEMSON
© OpenStreetMap contributors

Before you replace

Questions homeowners ask about pump replacement.

The right answer depends on the well, the pump and what the inspection finds.

How do I know the pump needs replacing?

Repeated failures, falling performance and an older pump are common reasons. The inspection confirms whether the pump is the cause, or whether another part is.

Is it always the pump when the water stops?

No. Controls, the pressure switch, the tank, wiring and piping can all interrupt the supply. That’s why the whole system is checked first.

Will you explain the options before starting?

Yes. You’ll review the findings, the available work and the pricing before any repair or replacement begins.

Do you replace the pressure tank at the same time?

Only if it needs it. The tank is checked as part of the system, and you’ll hear what was found before deciding.

Which areas do you cover?

Duckett works from local offices across a wide area of South Carolina. Call to check availability for your address.

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